Data controller

Netdataservices is the data controller for personal data collected through https://netdataservices.digital and related engagement correspondence. Contact: info@netdataservices.digital, +852 3552 3388, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Kowloon.

Data we collect

  • Identity and contact details you submit (name, email, phone if provided)
  • Enquiry content (engagement interest, preferred dates, message text)
  • Technical logs reasonably required to operate and secure the site (for example IP address, browser type, and timestamps)
  • Cookie-related data as described in our Cookies page

We do not ask for national identity numbers, bank passwords, or full card details through the website form.

Purposes

We use personal data to respond to enquiries, schedule remediation follow-up and related work, prepare engagement letters, meet professional and legal obligations, and improve site reliability. Analytics cookies, if accepted, help us understand aggregate visit patterns.

We process enquiry data because it is necessary to take steps at your request before entering a contract, and for our legitimate interests in operating a professional practice, balanced against your rights. Where consent is required for optional cookies, we rely on that consent.

Retention

Enquiry records are typically retained for up to 24 months if no engagement follows, unless a longer period is required for disputes or legal obligation. Engagement working papers and correspondence follow retention periods stated in the engagement letter and professional standards, often several years after completion.

Sharing

We may share data with IT and email service providers acting on our instructions, professional advisers, or authorities when required by law. We do not sell personal data.

International transfers

If tools or processors store data outside Hong Kong, we take steps appropriate to the transfer, such as contractual protections with the provider. You may ask us for information about relevant safeguards.

Your rights

Subject to Hong Kong Personal Data (Privacy) Ordinance and other applicable law, you may request access to, correction of, or erasure of personal data we hold, and you may object to or restrict certain processing. To exercise rights, email info@netdataservices.digital. You may also lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong.

Security

We apply reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure.

Children

The site is aimed at business professionals and is not directed at children.

Changes

We may update this notice by posting a revised version. Material changes will be reflected by the date of publication on this page.